Shipping & Delivery Policy
1. International Shipping
For international buyers, all orders are shipped and delivered through registered international courier companies and/or International Speed Post services only.
2. Domestic Shipping
For domestic buyers within India, orders are shipped via registered domestic courier companies and/or Speed Post services.
3. Order Processing Time
Orders are generally shipped within 1–2 business days of order placement and successful payment, or as per the delivery timeline agreed upon at the time of order confirmation.
Please note that delivery timelines are subject to courier company or postal service norms and delays beyond our control.
4. Delivery Responsibility
Digital Work Palace guarantees to hand over the shipment to the courier or postal authorities within the specified time (1–2 days after order confirmation and payment), but shall not be held liable for any delay caused by the courier company or postal authorities.
5. Delivery Address
All orders will be delivered to the shipping address provided by the buyer at the time of placing the order. Please ensure the address and contact details are accurate to avoid delivery issues.
6. Digital Service Confirmation
For digital products and services, delivery/confirmation will be made to the email ID provided during registration or checkout.
7. Customer Support
For any concerns or assistance related to our services or deliveries, please contact our support team:
📞 Phone: +91 9835143321
📧 Email: support@shipfinity.ashko.in